Policies & Procedures

At The Sculptry, we prioritize delivering top-notch aesthetic care to our clients. Our policies are thoughtfully designed to ensure a truly satisfying experience during your visit.

Staff

The Sculptry Physicians, Nurse Practitioners, and Aestheticians are licensed in Louisiana and unwaveringly committed to excellence. They consistently strive to stay at the forefront of their aesthetic field by undergoing extensive training with field experts and key opinion leaders.

Booking Appointments

Schedule your appointment seamlessly online or call us at (337) 499-8098. To secure your online booking, we kindly request a credit card. Rest assured, no charges will occur until the moment of your appointment. We look forward to serving you!

Payment Information

We accept American Express, MasterCard, Visa, Cash, and The Sculptry gift cards. Personal checks are not accepted.

Punctuality

We kindly request you arrive 15 minutes before your scheduled appointment. If you arrive past your scheduled appointment time, we will do our best to accommodate you, but it may be necessary to reschedule your appointment to allow for a full treatment time.

Consultation fee

Our consultations have a fee of $50, which will be applied to your services on the day of your appointment.

Cancellation Policy

We understand that occasionally, you may have to cancel an appointment with us. However, we do ask that you give us a fair warning. You will be called and texted 48 hours in advance to confirm your appointment. As a courtesy to our clients and staff, it is company policy for all clients to give 24-hour cancellation notice.

Patients who miss scheduled appointments may be asked to provide a deposit for future bookings to enhance appointment reliability. This will be assessed on an individual basis.

Refunds

Regrettably, Skin Care products and Spa Treatments are non-refundable.

Membership Policies

Membership
Cancellation

All memberships have a 6-month minimum contract. After the first 6-months, the contract moves to a month-to-month auto-renewal. Cancellations after the first 6 months require a 30-day written notice. Cancellations before the contract period incur the retail price difference of redeemed services.

Rollover or Gift
Unused Services

We value our members and appreciate their commitment to their well-being. As part of our commitment to exceptional service, we allow two options for unused services.
Gift unused services to a new client of The Sculptry.
Roll over unused services to the next month with a maximum of 3 rollovers allowed at any time.

Membership
Perks

Membership discounts cannot be combined or stacked with any other promotions, packages, or discounts unless explicitly stated.

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